Sr. HR Generalist

May 11, 2023

Sr. HR Generalist

Cold Chain Technologies
May 11, 2023
Franklin, Massachusetts
Job Type



Sr. Human Resources Generalist


Cold Chain Technologies is a leading global provider of reusable and single-use thermal packaging solutions for the shipment of temperature-sensitive material, principally serving the pharmaceutical, biotech, health care and medical device industries. With more than 50 years of experience in ensuring product safety in transit, CCT has built a reputation as the industry's most innovative and reliable provider to the largest global life sciences companies and has had a history of vigorous growth.

The company’s headquarters is in Franklin, MA, and is ISO 9001: 2015 registered. We have additional facilities in Nashville, TN, Center Valley PA, and Elgin, IL. We are also distributing and manufacturing our products in Europe, Latin America and Asia. In addition, we work closely with sales and distribution partners in Mexico and Canada. Our design and ISTA-certified testing laboratories are highly recognized throughout the industry as world-class.


The Sr. Human Resources Generalist reports to the VP, Human Resources and has a dotted line reporting relationship to the Plant Manager. The Human Resources Generalist is responsible for performing all job duties with a high level of professionalism and to work closely with the VP, Human Resources as well as Manufacturing employees and Production Management. This position carries out responsibilities in the following functional areas: recruitment/employment, onboarding, employee relations, benefits administration, performance management, payroll, training, policy implementation, safety, and employment law compliance. This position has no direct supervisory responsibilities but does serve as a coach and mentor for worksite employees.


  • Administers various human resource plans and procedures for worksite personnel.
  • Conducts recruitment effort for worksite personnel and temporary employees; serves as primary contact for staffing agencies, conducts new-employee orientations; and works with both the Sr. Corporate Recruiter and the hiring manager when recruiting and placing job postings for direct hire positions.
  • Partners with the Benefit Manager for worksite benefits administration, including onboarding, claims, change reporting, and communicating benefits information to employees.
  • Partners with Production and Administrative Management to process non-exempt payroll
  • Handles employee relations counseling, coaching, and exit interviewing.
  • Monitors the performance evaluation program for the manufacturing plant and recommends changes as necessary. Distributes and monitors employee performance evaluations and ensures they are done in a timely manner
  • Maintains employee personnel files.
  • Monitors Cold Chain organization charts and the employee directory for worksite accuracy.
  • Maintains worksite human resource information system records and compiles reports from the database.
  • Maintains worksite compliance with federal, state and local employment and benefits laws and regulations.
  • Assists in the development and implementation of Cold Chain personnel policies and procedures, employee handbook, and other company policies and procedures.
  • Participates in developing HR department goals, objectives and systems.
  • Participates in HR administrative staff meetings and attends other meetings and seminars.
  • Recommends new approaches, policies and procedures to continually improve the efficiency of the HR department and its services.
  • Promotes worksite safety and is a member of the 5s and safety team.
  • Promotes CCT Core Values and champions the development of core values in the workplace.
  • Conducts work with integrity, objectivity, competence, fairness, confidentiality, professionalism, and diligence.
  • Other duties and responsibilities as assigned.


  • A bachelor's degree and three to five years of HR experience, or a master's degree in HR management and two years of experience in the HR field, or seven years of experience in the HR field, or any similar combination of education and experience
  • Excellent written and spoken communication skills
  • Excellent interpersonal relationship building and employee coaching skills
  • Excellent computer skills, knowledge of Human Resources Information Systems (HRIS), Excel and demonstrated skills in database management and record keeping
  • Organized and efficient in daily tasks
  • Proven ability to work in a smaller, fast-paced, entrepreneurial environment
  • Focuses on results and finds ways to move projects forward
  • Available for occasional travel
Drop files here browse files ...
About aodell
Are you sure you want to delete this file?